- Where do you hire from ? – Currently, UK, USA, Canada, Australia & New Zealand. Other countries are accepted with experience and a verified PayPal account.
- Can I join from any other country? – Yes. We accept applications from a range of countries. Please complete the full application form on our Applications page and, if successful, our team will contact you with the next steps.
- Do I have to pay to join ? – No. There is no fee to join Text121Chat. As part of your onboarding, you will complete 600 training messages before moving on to paid work..
- Is there a minimum for payment ? Yes we require a minimum of 1000 messages per month to qualify for a payout.
- Can I do this on my phone/ipad ? No. This role cannot be carried out from a mobile phone or tablet. You must have access to a laptop or desktop computer..
- Are you busy ? Yes we are.
- How do you train ? We use an app called ‘slack’ to train and communicate.
- I applied and you never invited me to training why ? We do not hire everyone that applies, if we think you will be a good fit in the team then we will be in touch.
- How often do you get paid ? We pay by direct deposit or PayPal, payments are monthly for the previous calendar month worked.
- Is my information held securely ? Yes. Personal information and verification documents are stored securely and access is restricted to authorised personnel. Information is retained only for as long as reasonably necessary for legitimate business, contractual, security, compliance or legal purposes.
- Is this an APP ? No this is not an APP its all done via web page logins which you MUST work on a laptop/desktop.
- Do you give feedback after an application is submitted? No we do not give individual feedback, if you do ask for it, it will be ignored. Our turnaround for applications is approximately 7 working days not including weekends, If you have not heard from our admin team in that timeframe then you have not made the cut for joining the team.